Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide during registration (name, email), usage data (login times, features used), and technical data (IP address, browser type) necessary to provide our services.

2. How We Use Your Information

We use your information to provide and improve our services, send transactional emails (invoices, alerts), respond to support requests, and comply with legal obligations.

3. Data Storage

Your data is stored on secure servers in our data centers. Odoo instance data is stored in isolated PostgreSQL databases. We use encryption at rest and in transit.

4. Data Sharing

We do not sell or rent your personal data. We may share data with service providers (hosting, email) strictly necessary to operate the service, all bound by confidentiality agreements.

5. Cookies

We use session cookies for authentication and preference cookies to remember your settings. We do not use tracking or advertising cookies.

6. Data Retention

Account data is retained while your account is active. After termination, data is retained for 30 days then permanently deleted. Backups are retained for the period specified in your plan.

7. Your Rights

You have the right to access, correct, export, or delete your personal data. Contact us at privacy@tripleodoo.com to exercise these rights.

8. Security

We implement industry-standard security measures including SSL/TLS encryption, regular security audits, and access controls. We promptly notify users of any security breaches.

9. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes via email. Continued use of the service after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries: privacy@tripleodoo.com | TripleOdoo, Kingdom of Saudi Arabia